M3 Exteriors LLC ("M3 Exteriors," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website m3exteriorsllc.com, contact us, or use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. By accessing our website or submitting your information, you consent to the practices described in this policy.
We collect information you voluntarily provide to us when you fill out a contact form, request an estimate, call us, or otherwise communicate with us. The types of personal information we may collect include:
We use the information we collect for the following purposes:
Important: By submitting your phone number through any form on our website or verbally providing it to our team, you consent to receive text messages from M3 Exteriors LLC regarding your estimate, project, appointment reminders, and follow-up communications. Message and data rates may apply. You may opt out at any time by replying STOP to any text message.
We use GoHighLevel (GHL) as our CRM and communication platform. Text messages sent and received through our system are stored within GHL in accordance with their privacy and data retention policies. We do not sell your phone number or use it for purposes unrelated to your project or business relationship with M3 Exteriors.
We comply with all applicable TCPA (Telephone Consumer Protection Act) requirements and A2P 10DLC regulations governing business text messaging.
We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:
All third-party service providers are required to handle your information in accordance with applicable privacy laws and are not permitted to use it for their own marketing purposes.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.
We retain your personal information for as long as necessary to provide our services, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. Project records, communications, and warranty documentation are typically retained for a minimum of seven (7) years.
If you would like us to delete your personal information from our records, you may submit a written request to the contact information below. Please note that we may be required to retain certain information for legal or regulatory purposes even after your request.
As an Illinois resident, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information in the Contact section below. We will respond to verified requests within 30 days.
We implement commercially reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL/HTTPS encryption for all data transmissions.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable Illinois law.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.
Our website may contain links to third-party websites, including Angi, HomeAdvisor, Synchrony Bank, and Google. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Contact us directly — we're happy to address any concerns about your personal information.